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Contact Us
| Service | Phone Number/ Email Address | Hotline Service Hours Service Hours |
|---|---|---|
DBS Account
| 2290 8888 | Mon to Fri : 9:00am - 8:00pmSat : 9:00am - 3:00pm |
General Banking Enquiry
| 2290 8888 enquiry.hk@dbs.com | Mon to Fri : 9:00am - 8:00pmSat : 9:00am - 3:00pm |
| Bogus Calls Enquiry | 2290 8345 | 24 Hours |
Credit Card
| 2290 8888 creditcard.hk@dbs.com | 24 Hours |
Report Lost Card Hotline
| 2832 6603 | 24 Hours |
DBS
| 2290 8888 | 24 Hours |
| Credit Card Low Interest Loans Application Hotline | 2290 8222 Fax : 2835 7943 | Mon to Fri : 9:00am - 6:30pm Sat : 9:00am - 1:00pm |
Personal Loans Hotline
| 2290 8111 | Mon to Fri : 9:00 - 6:30pm Sat : 9:00 - 1:00pm |
Mortgage Direct Hotline
| 2961 2288 | Mon to Fri : 9:00am - 6:00pmSat : 9:00am - 1:00pm |
| Vehicle Finance | 3668 0800 | Mon to Fri : 9:00am - 6:00pm |
| DBS BusinessCare | 2290 8068 | Mon to Fri : 9:00am - 6:00pm Sat : 9:00am - 1:00pm |
| Media Enquiry | gsmc.hk@dbs.com | Mon to Fri : 9:00am - 5:30pm |
| Suggestions and complaints | 29612377 feedback.hk@dbs.com Fax: 23281470 | Mon to Fri : 9:00am - 6:00pm Sat : 9:00am - 1:00pm |
| ||
| Compliments | Submit a compliment | |
| Audit Confirmation request | Mail the form "Request For Bank Confirmation of Information For Audit Purposes" of Hong Kong Institute of Certified Public Accountants (HKICPA) to: DBS (Hong Kong) Limited Corporate Loans Operations - Bank Confirmation Level 7, Two Harbour Square, 180 Wai Yip Street, Kwun Tong, Kowloon | |
Need help with DBS Account? Check out our branch locations and opening hours
Contact DBS – Let Us Help
Serving your banking needs 24/7 via various means: Quick Links for serve service, Popular Inquiries, 24/7 Digital Banking and more.
Quick Links for self service
Discover the simplicity and convenience of 24/7 DBS self serve portal. Having questions about DBS products, your accounts & transactions, the answer are all at your fingertips. Let’s start now.
Popular Inquires
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Need help on your banking matters? Check out our self serve portal which is available to you 24/7, skip the wait on the hotline or branch! Other FAQs |
24/7 Digital Banking
DBS digibot
Your 24 hours virtual assistant, ask DBS digibot about your account and transactions!
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DBS iBanking
Access to banking, credit card and investment services 24 hours, free of charge.
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DBS digibank HK
Make banking simpler, smarter, faster and more secure, so that you have more time for the things you love.
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DBS Card+
Manage and access your daily cards related transaction at a glance.
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Get in Touch with
General Banking Enquiry Customer Service
By Phone:
(852) 2290 8888
By email:
enquiry.hk@dbs.com